Shipping Policy

We currently deliver throughout South Africa.

• Orders are typically processed within 1-3 business days.
• Delivery generally takes 2-5 business days, depending on your location.
• Delivery times may vary during promotional periods or public holidays.
• You will receive tracking information once your order has been dispatched.

Terms & Conditions

By placing an order with Yarni, you agree to our pricing, shipping, and return policies.

While we strive to ensure all product information, descriptions, and images are accurate, minor variations may occur.

Yarni reserves the right to update pricing, product availability, and these policies at any time without prior notice.

Privacy

Your personal information is used solely to process and deliver your order. We never sell or share your personal information with third parties except where necessary to complete your purchase (such as payment providers and courier services).

Delivery Information

Delivery anywhere in South Africa is R99 — or FREE when you spend R1200 or more.

How does delivery work?

As soon as your order is confirmed, we pack and dispatch it.

Orders before 2pm → dispatched same day. Orders after 2pm → dispatched the next day

You’ll get a confirmation email with a tracking number to follow your parcel.

Where do you deliver?

We deliver nationwide across South Africa — from major cities to rural areas.

How long does delivery take?

Main Cities: 3–5 working days

Regional Areas: 5–7 working days

Remote Areas: 3–7 working days (couriers visit on specific days)

Do you deliver to the Post Office or P.O. Boxes?

No. We only deliver to physical street addresses where someone can sign for the parcel.

What if I listed the wrong address?

If your order hasn’t been dispatched yet, we’ll update it free of charge.

If it has already shipped, an extra delivery fee will apply.

Will my parcel be safe?

Yes! All items are packed in sturdy boxes with protective bubble wrap, and our couriers handle fragile items with care.

Can I return my order?

Due to the personalised nature of some products, returns are only accepted if an item arrives damaged (proof required). 

Email info@yarni.co.za to log a return.

Refunds are processed within 7–10 working days after goods are received.

Still have questions?

Email us at info@yarni.co.za — we’re here to help!